Data Privacy Policy

This data privacy policy explains how we collect, use, share, and protect your personal information when you visit our website, register as a member, make a donation, or subscribe to our newsletter. By using our website, you agree to the terms of this policy and consent to our processing of your personal information as described in this policy.

What information do we collect?

We collect the following types of personal information from you:

• Contact information: such as your name, email address, phone number, and location. We collect this information when you register as a member, make a donation, or subscribe to our newsletter.
• Payment information: such as your credit card number, expiration date, and security code. We collect this information when you make a donation through our website. We do not store this information on our servers, but use a third-party payment processor to process your transactions.
• Usage information: such as your IP address, browser type, device type, operating system, pages visited, time spent, and other statistics. We collect this information automatically when you visit our website using cookies and other tracking technologies.

Why do we collect your information?

We collect your personal information for the following purposes:

• To provide our services: such as allowing you to access our website, register as a member, make a donation, or subscribe to our newsletter.
• To communicate with you: such as sending you confirmation emails, receipts, newsletters, updates, and other information related to our website and services.
• To improve our website and services: such as analyzing your usage data, conducting surveys, testing features, and soliciting feedback.
• To comply with legal obligations: such as responding to requests from authorities, enforcing our terms and conditions, and protecting our rights and interests.

How do we share your information?

We do not sell or rent your personal information to any third parties for any purposes. We may share your personal information with the following parties for the following purposes:

• Third-party service providers: such as payment processors, email service providers, web hosting providers, analytics providers, and other vendors that help us operate our website and services. We only share your personal information with these parties to the extent necessary for them to perform their functions on our behalf and under our instructions.
• Other users: such as other members of our website who may see your name and email address if you choose to interact with them through our website features.
• Law enforcement and regulators: such as police, courts, government agencies, or other authorities may require us to disclose your personal information in order to comply with applicable laws or regulations or to protect our rights and interests.

How do we protect your information?

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Using secure encryption: such as SSL/TLS protocols to encrypt the transmission of your personal information between your device and our servers.
• Implementing security policies: such as limiting the access of our staff and contractors to your personal information on a need-to-know basis and requiring them to follow strict confidentiality obligations.
• Monitoring our systems: such as detecting and preventing any potential breaches or vulnerabilities that may compromise the security of your personal information.

However, please note that no method of transmission or storage is 100% secure and we cannot guarantee the absolute security of your personal information. You are responsible for keeping your password and account details confidential and for notifying us immediately if you suspect any unauthorized activity on your account.

What are your rights over your information?

Depending on the laws and regulations of the Republic of Uganda, you may have the following rights over your personal information:

• Access: You have the right to request access to the personal information we hold about you and receive a copy of it.
• Correction: You have the right to request correction of any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request deletion of any personal information we hold about you that is no longer necessary for the purposes for which it was collected or that you have withdrawn your consent for.
• Objection: You have the right to object to our processing of your personal information for certain purposes such as direct marketing or profiling.
• Restriction: You have the right to request restriction of our processing of your personal information in certain circumstances such as when you contest its accuracy or lawfulness.
• Portability: You have the right to request the transfer of your personal information in a structured, commonly used, and machine-readable format to another party.
• Withdrawal of consent: You have the right to withdraw your consent for our processing of your personal information at any time, without affecting the lawfulness of the processing before the withdrawal.
• Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal information violates your rights or the applicable laws or regulations of the Republic of Uganda.

To exercise any of these rights, please contact us using the contact details on our contact page. We may ask you to provide proof of your identity and sufficient information to locate your personal information in our records. We will respond to your request within a reasonable time frame and in accordance with the laws and regulations of the Republic of Uganda.

How do we use cookies and other tracking technologies?

Cookies are small text files that are stored on your device when you visit a website. They are used to store information about your preferences, settings, actions, and other data that can enhance your user experience. Other tracking technologies include web beacons, pixels, tags, and scripts that are used to collect and analyze information about your online activity.

We use cookies and other tracking technologies for the following purposes:

• Essential cookies: These cookies are necessary for the proper functioning of our website and services. They enable you to access and use our website features, such as logging in, making a donation, or subscribing to our newsletter. Without these cookies, we cannot provide you with our services.
• Performance cookies: These cookies help us measure and improve the performance of our website and services. They collect information about how you use our website, such as which pages you visit, how long you stay, and what errors you encounter. They also help us monitor and optimize our server load and speed.
• Functional cookies: These cookies help us remember your preferences and settings on our website, such as your language, currency, or region. They also help us provide you with personalized content and features, such as greeting you by name or showing you relevant ads or offers.
• Analytical cookies: These cookies help us understand how you interact with our website and services. They collect information about your behavior, such as what links you click, what pages you view, what devices you use, and what sources you come from. They also help us analyze and segment our audience and users based on various criteria, such as demographics, interests, or behavior.
• Advertising cookies: These cookies help us deliver targeted and relevant ads to you on our website or on other platforms. They track your online activity across different websites and devices and create a profile of your interests and preferences. They also help us measure the effectiveness and reach of our ads.

You can manage your cookie preferences by changing the settings of your browser or device. You can choose to block, delete, or disable some or all cookies on our website or on other websites that you visit. However, please note that some cookies are essential for our website and services to work properly and disabling them may affect your user experience or functionality.

For more information about how we use cookies and other tracking technologies, please see our Cookie Policy.

How do we update this policy?

We may update this policy from time to time to reflect changes in our practices, technologies, laws, or regulations. We will notify you of any material changes by posting a notice on our website or by sending you an email. The date at the top of this policy indicates when it was last updated. Your continued use of our website and services after the update constitutes your acceptance of the updated policy.

How can you contact us?

If you have any questions or comments about this policy or our data privacy practices, please contact us using the following details: